Our hospitality and service commitments

Attention to every moment

Hospitality as a signature

At the Nouvel Hôtel Eiffel, hospitality is much more than a formality: it is a true art of living. For nearly a century, our hotel has cultivated genuine welcome, where every traveler is treated as a guest. Our team takes pride in personalizing each stay, understanding your needs, and anticipating your desires, turning your visit to Paris into a smooth, enjoyable, and memorable experience.

A warm and human welcome

Available 24/7 with a guaranteed smile

From the moment you arrive, our multilingual team welcomes you with care, 24/7. Whether helping with your luggage, recommending a local restaurant, or simply sharing impressions of your day, we ensure a friendly and relaxed atmosphere.

Services designed for your comfort

A simplified stay with essential services

We have created services for all types of travelers to make every step of your stay simple and enjoyable:

• Full breakfast with fresh and varied products
• High-speed free Wi-Fi throughout the hotel
• Luggage storage for light travel
• Reception open 24/7
• Taxi booking for a stress-free departure

Tailored hospitality

Adjusting our attentions to each type of stay

Romantic getaway, business trip, or family stay: we adapt our services to your needs. Baby cots, irons, tips for unique outings… Our responsive team ensures your stay perfectly matches your expectations.

Hospitality and sustainability

Comfortable and eco-friendly services

Because hospitality is more than just a smile, we prioritize responsible practices: reducing disposable packaging, eco-labeled cleaning products, and more sustainable breakfast options. We believe it is possible to provide modern comfort while limiting our environmental impact.

Special relationships with our partners

Helping you discover the best of Paris

We work closely with the merchants, artisans, and restaurateurs of the 15th arrondissement. Thanks to this local network, we recommend trusted addresses: a gourmet restaurant, a typical Parisian market, or an independent boutique.

A passionate and trained team

Experts in hospitality and Paris

Hospitality cannot be improvised: our teams regularly attend training on service standards and Paris knowledge. Their goal: to respond effectively to your needs and guide you to the best cultural and gastronomic experiences in the capital.

A promise: feel at home

A stay shaped by you

We know that small gestures make a difference: a personalized note, a special attention for a birthday, or simply remembering your last visit. Our promise is simple: to make you want to return, feeling welcomed, listened to, and understood.

Book at the best price

Our environmental commitments   Our local & societal commitments